Terms and Conditions

Welcome to Comfort Furniture Solution. These Terms and Conditions govern your use of our website and services. By accessing or using our website and placing an order, you agree to be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.

2. Products and Services

• Product Information: We make every effort to ensure that the information provided about our products is accurate and up-to-date. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions, images, or other content on our website.
• Custom Orders: For custom orders, we will provide a detailed description and pricing before finalizing the order. Once confirmed, custom orders are non-refundable and cannot be canceled.

3. Order Placement and Payment

• Order Process: To place an order, you must contact us via WhatsApp to discuss your selections. Your order is considered complete once you receive a confirmation from us.
• Payment: We accept payments by card and cash. All payments must be completed before delivery.

4. Delivery

• Delivery Service: We offer delivery across Bangladesh. Delivery times and charges will be communicated at the time of order. While we strive to meet delivery estimates, we are not liable for delays beyond our control.
• Risk of Loss: Risk of loss or damage to the products passes to you upon delivery. We are not responsible for any loss or damage after the products have been delivered.

5. Returns and Warranties

• Return Policy: We do not accept returns on products unless they are defective or damaged upon receipt. If you receive a defective or damaged item, please contact us within 7 days of delivery for a resolution.
• Warranty: We provide a warranty on our products as specified at the time of purchase. The warranty covers manufacturing defects but does not cover damages resulting from misuse or normal wear and tear.

6. Limitation of Liability

To the fullest extent permitted by law:

• No Liability for Indirect Damages: Comfort Furniture Solution shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of our website or products.
• Maximum Liability: Our maximum liability to you for any claim arising out of these Terms and Conditions or your use of our website or products is limited to the amount paid for the products or services that gave rise to the claim.

7. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Comfort Furniture Solution and is protected by intellectual property laws. You may not use any content from our website without our express written permission.

8. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website following the posting of changes constitutes your acceptance of the new terms.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us via WhatsApp or email at [email protected].